Privacy Policy

Percent Power (“Percent Power,” “we,” “us,” or “our”) designs and manufactures lithium battery and energy storage systems, with our registered office at E-43, 1st Floor, Sector-2, Near Park, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201301, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit percentpower.com (the “Website”) or interact with us through our contact form, distributor application form, phone, email, or WhatsApp.

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use the Website.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily submit through our forms, including:

• Contact Form: full name, email address, phone number (optional), and your message.
• Distributor Application Form: company name, contact person, business email, phone number, business type, city, state, and any additional message.
• Any other information you choose to share with us directly by email, phone, or WhatsApp.

1.2 Information Collected Automatically

Like most websites, our servers and hosting infrastructure automatically log standard technical information when you visit, such as your IP address, browser type, device type, referring page, pages visited, and the date and time of your visit. This information is used in aggregate for security, troubleshooting, and understanding how the Website is used — it is not linked to your identity unless you have also submitted a form.

1.3 Cookies

The Website uses a limited number of cookies necessary for it to function correctly. For full details on what cookies are used and how you can control them, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, quote requests, and distributor applications;
• Communicate with you about our products, solutions, and the status of your enquiry;
• Evaluate and process distributor and partnership applications;
• Maintain the security, integrity, and performance of the Website;
• Comply with applicable legal, regulatory, and tax obligations; and
• Improve our Website, products, and customer communication based on genuine business need.

We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not sell your personal information to third parties.

3. Legal Basis for Processing

Where the Digital Personal Data Protection Act, 2023 (“DPDPA”) or other applicable Indian data protection law applies, we process your personal data on the basis of your consent (given by voluntarily submitting a form to us), for the performance of a request you have made (such as responding to an enquiry), or to comply with a legal obligation.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service providers: with vendors who help us operate the Website or process enquiries (for example, hosting or email-delivery providers), bound by confidentiality obligations;
• Legal requirements: where required to comply with a legal obligation, court order, or lawful request from a government authority; and
• Business transfers: in connection with a merger, acquisition, or sale of business assets, subject to the same protections described in this Policy.

5. Data Storage and Security

We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. Form submissions are transmitted using industry-standard encryption (HTTPS). However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information collected through our forms only for as long as reasonably necessary to respond to your enquiry, process a distributor application, or comply with our legal and accounting obligations, after which it is securely deleted or anonymized.

7. Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Withdraw consent at any time where processing is based on consent; and
• Raise a grievance regarding how your information is handled.

To exercise any of these rights, contact us using the details in Section 11 below. We will respond within a reasonable timeframe as required by applicable law.

8. Children’s Privacy

The Website is intended for business and commercial audiences, including OEM buyers, distributors, and industrial customers. We do not knowingly collect personal information from individuals under the age of 18.

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their respective privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when this Policy was last revised. Continued use of the Website after changes are posted constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Email: info@percentpower.com
• Phone: +91 98115 68346
• Address: E-43, 1st Floor, Sector-2, Near Park, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201301